Standard Cancellation Schedule

Single-Day Tours & Activities

• Cancellations must be made at least 7 days in advance.
• Late cancellations are not eligible for refunds.

Refund Processing

• Refunds are processed within 15–45 business days.
• Processing time depends on your bank and payment method.

Unutilized Services

• No refunds for unused services.
• Includes meals, entry tickets, and optional tours.

Force Majeure

• Applies to natural disasters, pandemics, or political unrest.
• Refunds are handled on a case-by-case basis.

Important Exclusions

• Flights, hotels, and trains follow provider policies.
• Peak season bookings may have stricter terms.
• Service fees are strictly non-refundable.

Travel Insurance

• Strongly recommended for all travelers.
• Covers medical emergencies and unexpected delays.

Disclaimer

• TravelOcare is an independent travel concierge service.
• We are not directly affiliated with airlines.
• Pricing may change due to third-party updates.